Do your Instagram followers often ask you the same question? You can “save” messages, so instead of typing out the same message multiple times, you can just insert the “quick reply.”. Quick Replies on Instagram are like canned responses that allow you to insert an answer with a touch of a button. To create a new quick reply, tap on the icon that looks like a message bubble with three dots. Now let’s see how to use the auto DM feature of Zen-Promo. We all know how great Instagram is for generating leads and driving sales, but it’s also great for social media customer service! 3. That conversation will now have an orange earmark next to it, so you can quickly find it later! The user email quick reply allows you to ask a user for their email. 5. Instagram has relatively quietly rolled out the Quick Replies feature to all business accounts.Quick replies are previously formatted responses you set up and then insert into a direct message to avoid having to type the same response time and time again to different people.. So to add a new quick reply, just tap on that plus button. We have used the screenshots with Pro mode disabled here. User Email Quick Reply. This will open a new window where you can create both the keyboard shortcut for the quick reply, along with the quick reply itself. Get our latest articles delivered to your email inbox and get the FREE Social Media Marketing Industry Report (46 pages, 60+ charts)! Find photos and videos that’ll resonate with your fans right from your desktop, then share to your social channels in just a few clicks. After that, tap on the hamburger menu icon and select... 2. It lets you send your new followers welcome or introductory messages automatically. Once you’ve created some Instagram quick replies, it’s easy to go back and edit or delete them. Quick replies are also great for the medical and legal fields or in a highly technical environment when you want to give a very precise answer that doesn’t leave any room for confusion or would otherwise require an expert to reply. Step 4: Click on the quick reply message bubble (the 4th icon from the left). Once you’ve set up a quick reply, you can automatically insert it into a DM to quickly respond to a question. What Are Instagram Quick Replies? How to Use Instagram Quick Replies for Direct Messages #1: Outline FAQs and Compose Answers for Instagram Quick Replies. If you haven’t previously uploaded an Instagram quick reply, the next screen will be blank and you’ll see an option to create one. So keep it short and sweet and relevant to the message you want to use. Open a direct message in which you have already written a response that you want to save. How To Use Quick Reply in DM's on Instagram (NEW IG MESSAGE UPDATE) Free training: The 3 Keys To Getting Highly Engaged Followers and Buyers...without getting overwhelmed by … Now let’s see your quick reply in action! If the user's profile does not have an email address, the quick reply will not be shown. You’ll receive step-by-step live instruction so you can increase your reach, create amazing engagement, and sell more with social media. Then save it. Instagram has also recently transformed direct messages into a “blended” inbox. You can make your edits right from there and then save your changes. Once you select that option, Instagram automatically populates the message into a new quick reply. This should cause a blue Quick Replies button to appear in the message box. 1. Note: Keywords are useful in sorting if you have multiple quick replies saved to your list. Want to stay up-to-date on Instagram in 2019? To do this, just swipe left on a conversation and tap “Flag.”. To create an Instagram quick reply, log into Instagram and head to … To set up a quick reply from an existing message, go into that DM thread and tap and hold on the message you previously sent as a reply. Auto Reply Message Samples for Business For any business, strong communication with customers is a pillar of good customer service. There are three ways to set up a quick reply in your direct messages… Then, enter the entire message in the Message Field. Tap New Quick Reply to write the response you’d like to save. Instagram has said that another way to retrieve one of your ‘Quick Replies’ is to type the ‘Shortcut’ that you previously attributed to each of your responses into the message bar. Note: Quick replies are available only to Instagram business profiles. MESSAGES. Maintaining a positive communication stream with your customer base is critical to success; if you don’t provide timely responses, you risk losing customers to companies who reply faster. To do this, you’ll need to open your profile and tap the button with three lines in the top-right corner of the screen. Quick replies make it easy to be consistent across the board. The first step to using Instagram’s Quick Replies feature is to actually create your replies. What you send as a … Next, tap the settings button and scroll down to Business Settings. To use a quick reply to respond to a DM, open a message where someone has asked you a question that would typically result in that response. With that being said, it can be a good idea to create Quick Replies for some of the more common DMs you receive. Tap on the gear icon to open the Options tab. Running an Instagram giveaway? Here are 4 ways that businesses can use Instagram’s Quick Replies feature: Do your Instagram followers often ask you the same question? Quick replies can be used by select partners using the Direct Message API. After you type in your shortcut, you’ll see a little comment bubble with three dots pop up within the message box. Running an Instagram giveaway? WhatsApp Business is adding support for labels, chat list filtering, and quick replies in the desktop and web version of the app. Become the marketing hero for your company and clients as you implement strategies that get proven results. Get this free report and never miss another great article from Social Media Examiner. Just create a list of pre-written answers to some of the more common questions that come your way and then set relevant keyword shortcuts for them. And there’s really no better way to build a connection with your audience than by actively engaging with them. Text message auto reply message examples. Want to save time spent answering the same questions over and over? It might seem like a small thing to you, but responding to a DM can mean a lot to your followers! In the latest Instagram updates, a new feature was launched for Instagram business accounts.Right now, all Instagram users who have a business account, not a professional one, are able to send instant messages on Instagram. Within that message, where you normally type your response, just type the single word that you’ve created as the shortcut. Create Quick Reply 1. There’s a quick and easy way to take advantage of those previously sent messages to create quick replies going forward. You can personalize it, change a little bit of information, or just click Send to send it on its way. Even though this tutorial is written for Android version of Instagram, it also works for the iPhone version as well. Either auto reply message sample for business in this grouping is simply a general example of a tool with many specific uses. Otherwise, you might come across as cold or insincere. Want to improve your paid and organic marketing on Instagram, Facebook, YouTube, or LinkedIn—and secure your future? This is a live online training event from your friends at Social Media Examiner. Add Your Link in Bio & Drive Traffic from Instagram. Creating a New Quick Reply from a DM Chat Thread. Here, you should see an option for Quick Replies. If you’re using or planning to use Instagram to respond to customer support questions, it’s a great idea to use the Quick Replies feature for common inquiries. What do you think? Some common ones are your hours of operation, commonly asked questions, directions, rates you offer for different services, contact info, or maybe even a link to a free resource. Learn how to use Instagram to reach new customers, grow your audience and engage with existing customers. Chances are you’ve probably already answered many of the questions you want to set up as quick replies in previous Instagram DMs. Incorporating Instagram … With all of these tips in your pocket, you’re sure to save some time with your DMs on Instagram! This will open the sidebar menu where you can access your Instagram settings. Maybe it’s whether a certain product is in stock or whether you ship to a certain location? If you prefer to remove the quick reply from the list altogether, simply tap the red Delete Quick Reply link. Once you’re happy, tap the Save button in the top-right corner (you can always come back and edit or delete your quick reply later). They are very powerful when trying to reach a customer or a lead. Set the keyword to quickly locate it. The appointment reminder. In this article, you’ll learn how to use Instagram Quick Replies for business and find out how to turn past direct messages into quick replies. Zen-Promo is an Instagram automation tool for your DMs. To learn how to set up Instagram quick replies for direct messages (DMs), read the article below for an easy-to-follow walkthrough or watch this video: Businesses love Instagram DMs for customer service and engaging with their audience, but many of us have burned out our thumbs with constant replies to the same question. This number, while massive, is, however, dwarfed by the 10 billion messages sent between people and business on Messenger each month. Along with new sorting and filtering abilities, you can now create Instagram Quick Replies for all the questions and comments that you commonly receive. I’m sure it is used both by ordinary users and specialists who are responsible for running and promoting a brand or a product on social networks. Jenn Herman is a social media trainer and Instagram advocate who writes her blog, Jenn’s Trends, focused on helping small business owners understand trends in social media management. Personal profiles and creator profiles don’t have this functionality. 1. Extend your reach, get more engagement on your posts, and save a ton of time while managing your profile. I’ve looked through a few autoresponders for Instagram, but the best tool I’ve found for sending auto-responses to direct messages is a paid service called Instazood (not an affiliate or in any way associated, just sayin’). Then you simply type in the shortcut for the appropriate reply to insert it in a DM to quickly respond to a question. This can only result positively, as it allows you to build up a positive relationship with a larger proportion of your fans. This is helpful if you have an ongoing customer support issue, or you want to follow up with a customer later. You can always personalize the quick reply in Instagram Direct. You can either type a message, send a GIF, or use a quick reaction, which allows you to respond to the story with a pre-selected emoji. Once you open it for the first time, you’ll see a short guide on the Quick Replies feature. Instagram has invented a feature that allows you to ‘quick reply’ to fans. After registering, it will ask you to add the Instagram accou… For example, if someone from London asks whether you ship overseas, you can add your generic “shipping” quick reply and then add the specific details. When you use this shortcut in your DMs, your quick reply will populate your message. Though this is a paid service, you can have a free 7 days trial without the need of Credit card. You can’t use it to reply to comments on your posts or in other capacities like that. Do a quick edit if you want and assign a new keyword for the shortcut. And there’s really no better way to build a connection with your audience than by actively engaging with them. Tap the “+” button in the top-right corner to create a new quick reply. Whether you’re looking to free up some time or improve your communication with your followers, Instagram Quick Replies is the perfect feature for businesses looking to be more efficient with their DMs! For instance, you can add the shortcut ‘hours’ for the response, ‘Our business hours are 9 am - 5 pm on weekdays and 10 am - 6 pm on weekends.’ 3. Tap on that little three-dot icon, and Instagram will automatically dump your pre-saved message right into the DM. Instagram quick replies are responses that you set up in advance to answer frequently asked questions you receive via Instagram DMs. You can also respond to your Instagram and Facebook Page comments — just tap on Facebook or Instagram below “Comments & More” and you’ll find a live feed of new comments from both! Join 1 million+ others and subscribe to our weekly newsletter for the best Instagram tips & tricks! Here you should see an option for Quick Replies. #2: Use Instagram Quick Replies for Your Instagram Giveaways Otherwise, if Instagram deems the message not relevant to you, it will place it in the “Other” folder. Launch the Instagram app and go to your profile screen. direct messages, comments, and replies can be a huge waste of time — thankfully Instagram Quick Replies are here to help! https://socinator.com/features/how-to-send-automated-messages-on-instagram You must choose one; they cannot be used in conjunction: Options lists: This allows a business to select and present someone with a set of options to reply to a business with structured and expected responses. Set a text message or attach a media file for the quick reply. Welcomes, thank-yous, out-of-office notices, and marketing messages aren’t the only uses of automated text messages in business. When you tap the button, the quick reply message you wrote will automatically appear. When you open a chat thread, you’ll see a few reply options. According to Instagram, 150 million people use messaging to engage brands every month. So now that you’ve set up your quick replies, how do you use them? to your followers! There's a new way to message on Instagram with cross-app connection with Messenger. Sending messages via Instagram Direct is an excellent tool that allows you to interact with followers and engage in commercial activities: sell goods or services, make advertisements, etc. 1.2m Likes, 56.4k Comments - Romain Grosjean (@grosjeanromain) on Instagram: “Update from the hospital - might not be able to reply to all the messages I got for a while.…” Get ready to be coached by 14 of the world’s best social marketing pros in the most comprehensive social marketing training we've ever offered. It might seem like a small thing to you, but responding to a DM can mean. As in the above examples, make sure that you don’t just copy and paste your replies! Previously, if someone who didn’t follow you contacted you by DM, their message would end up in the “Other” folder. The steps are exactly the same. Now, tap on + icon at the top right to add a quick reply. That way, there’s no confusion for the message recipient. You can start your free trial here. #1 In-App Auto Reply: Instant Message on Instagram. When is the best time to post on Instagram? You can filter between these different inboxes by tapping the filter icon in the top-right corner of your direct inbox. How to Create Quick Replies on Instagram From your profile page, tap the menu button at the top righthand corner to access your Instagram settings at the bottom of the side bar menu. You could say something like, “Our normal business hours are Monday to Friday from 9:00 to 6:00.”. Do you use Instagram Direct Messages to engage with customers or followers? You’ll then see an Edit Quick Reply screen with that message and shortcut. Below that, type in a shortcut, which is a single word you want to apply to this quick reply. Head to your DMs in Instagram Direct and open a conversation. You can follow his day-to-day on Instagram @benjaminchacs. Get the insights you know and love from the Instagram app, plus additional analytics for calculating engagement rates, best times to post, and more. Hey , quick reminder about your meeting tomorrow with at The Opt-in responder Responding to DMs on Instagram Direct isn’t just a matter of being polite, it’s about growing your business as well! Create an account or log in to Instagram - A simple, fun & creative way to capture, edit & share photos, videos & messages with friends & family. Here’s everything you need to know about using Instagram Quick Replies for business: Instagram Quick Replies are draft messages that you can create for commonly asked questions or responses. One of the reasons I love quick replies is that if you have an agency managing your content or if you’re the agency, quick replies make it easy to have a clear, concise answer that’s the same across the board. 1. Let us know in the comments if you’re using Quick Replies to save time with your Instagram marketing! Instagram also added the ability to flag important messages. Add the shortcut that you can enter for the response. Tap the Quick Reply (three-dot chat bubble) icon on the bottom of your screen. Subscribe to the Later newsletter to get the latest Instagram features and trends right to your inbox: Benjamin is a Content Marketing Strategist at Later and recent transplant from Toronto. On the Quick Replies screen in your settings, tap on the message you want to edit. For example, if you get a lot of people DMing you to complement your posts, creating a quick reply to say thanks can save you a ton of time. Step 5: Click on the plus sign to create a new quick reply. You can probably expect a ton of DMs asking about when the draw is being held, who can enter, and more. You can save a ton of time responding to your more inquisitive followers by creating a quick response for your giveaway. Open the Instagram app on your phone. There are two different types of quick replies. Instagram DM’s most basic form: simple text messages back and forth. Over 2 million businesses connect with people on Instagram. Ready to get more efficient your Instagram DMs? To set up quick replies, you can either create them from scratch or save DMs you’ve previously sent as quick replies. Next, you’ll be taken to a screen to set up the quick reply. Scroll down to Business Settings. Easily call, message, share and watch together like never before with Instagram Direct. When the email quick reply is sent, the Messenger Platform will automatically pre-fill the displayed quick reply with the email from the user's profile information.